Who we are?

Our previous experience,

Support Education (SupEd PLC ) is a private company, working on introducing “Technology-assisted Education System” in Ethiopia and  Africa. Before introducing locally developed educational solutions, as a field associate for WiderNet Project based in UNC of USA,  we have been working on reaching schools and universities with offline digital Library,  called eGranary since 2009.

What do we do?

Support Education (SupEd PLC) is established in 2016, on a mission to introduce a locally developed software platform and hardware that can work in all whether and geographic conditions.   As a  “one-stop education solution” in delivering the digital educational resource and related technology,  we have delivered solutions to Ethiopian higher education, Preparatory school,  high schools, and lower schools.

Having organized by professionals from the field of ICT (Software and mobile application development, Computer Networking) Education and management. we are working on Offline digital library system based on the educational curriculum and non-structured education. This development includes availing of educational resources for all school levels of students.

Digital Resources Platforms: – The offline digital resource loaded on the school server and individual tablets are used in:-

  • Formal education system:-  Students and school community are given with digital educational resource which includes Textbooks, video tutorials, and reference materials in different formats to assist the education system and bridge the digital gap to have competent citizens.
  • Non-formal Education: – Students which are not reached by formal education is the other challenge of our country Ethiopia, and Africa. To address these problems, we are working on a digital resource to reach those groups of the community through, Numeracy, Literacy and lifelong learning materials.

Network Solution: – we are also working on wired and wireless network installation to make the digital resource to be available for the users with their digital devices such as smartphones, tablets, Laptops, and PC.

Solar power:– unless there is a solution to the problem of electric power, users can not have access to their digital resource. to solve this problem we identified a solar power source, for individual tablets, and schools. This will assist in the delivery of the resource to all area, where there is no electrical grid, such as pastoral regions, rural areas …etc.

Training:- in addition to training and support to the educational solution products, we are providing onsite and in office training on E-Learning, Capacity building of the educational institutions’ community and ICT related courses.


Our deliverables,

  • An open source library platform that can be used to organize resources, for all levels of schools,
  • A grade level tablet loaded with curricular textbooks, and video tutorials that can be accessed offline,
  • Interactive resource loaded on tablets for “speed school” (grade 1 to 3), and adult education and lifelong learning.
  • School offline server system that can synchronize with central server of MOE cloud system on demand, and serve the school community as
    • A source of supplementary materials in different formats,
    • Incorporated LMS such as Moodle for e learning and automating evaluation system of the school,
    • SMS  (School Management System software that automates the life cycle of a student from admission to pass-out).
  • School wired and wireless network used to connect devises to access the resources from the server.
  • Small hand held solar powered battery, used to charge, and solar panel for schools to be used where there is no electrical grid. This makes our projects and products useful everywhere in the country.


The University of Alabama at Birmingham Sparkman Center and Support Education entered into an agreement with Ministry of Education, and Ministry of Health, in 2016 to develop a “Curriculum-based offline digital library system” for General Education and  “Course-based electronic library system” (CBELS) for health colleges in the country. CBELS is to be installed in  28 health colleges in the country and we have already assisted with the installations in 13 colleges and are working with the MOH on the next 15 installations.

Piloting and testing the product.

Curriculum-based offline digital resources for grade 9 through 12  in the first phase,  grade 7 & 8 in the second phase were developed and piloted in two regions (Chacha General Secondary and Preparatory school in Amahara and Burayu General Secondary and Preparatory School in Oromia ). Impact survey and field visits by MOE and regional leadership for assessment of feasibility and acceptability were made in December 2017.  The overall assessment result was satisfactory and its implementation to other school was agreed by all participants of all regional leadership meeting taken place in  March of 2018.

Following the revised roadmap of the education system, we are also working on a technology-assisted educational lab, in collaboration with the different organization across the globe.